Shipping policy

SHIPPING POLICY

Last Updated: June 2026

At FRKNGHTY, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding our shipping and delivery procedures.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing tracking information where available.

During promotional periods, product launches, holidays, or high-demand periods, processing times may be extended.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Delivery destination
  • Package weight and dimensions
  • Selected shipping method

Any available free shipping promotions will be clearly displayed on the website and at checkout.

Estimated Delivery Times

United Kingdom

  • Standard Delivery: 2–5 Business Days
  • Express Delivery:   1–2  Business Days (where available)

Europe

  • Standard Delivery: 5–10 Business Days

International

  • Standard Delivery: 14–21 Business Days

Please note that delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Tracking Information

Where tracking is available, customers will receive tracking details via email once their order has been dispatched.

Please allow up to 24 hours for tracking information to become active within the carrier's system.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless explicitly stated otherwise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

FRKNGHTY cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information supplied by the customer.

If an order is returned to us because of an incorrect address, additional shipping charges may apply before redelivery.

Lost, Stolen, or Damaged Packages

Once an order has been marked as delivered by the shipping carrier, FRKNGHTY is not responsible for lost or stolen packages.

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • Photographs of the damaged item
  • Photographs of the packaging

We will work with the carrier to investigate and determine an appropriate resolution.

Delivery Delays

While we strive to meet all estimated delivery timeframes, FRKNGHTY is not liable for delays caused by:

  • Weather conditions
  • Customs inspections
  • Carrier service disruptions
  • Public holidays
  • Industrial action or transportation issues
  • Events beyond our reasonable control

Multiple Shipments

Where an order contains multiple items, products may occasionally be shipped separately depending on stock availability or fulfilment location.

Customers will not incur additional shipping charges for split shipments unless otherwise stated.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team:

Email: support@frknghty.com
Website: FRKNGHTY

We aim to respond to all enquiries within 1–2 business days.

FRKNGHTY® – Music. Culture. Lifestyle. Delivered.